Shipping Information
Free Shipping
Australia Wide
14 Day Money
Back Guarantee
NDIS Registered
Provider
Buy Now
Pay Later
Australian Owned
& Operated
Christmas to New Years Dispatch Times Information
Christmas to New Year’s Dispatch Times Information – Between the 24th of December to the 3rd of January our warehouse will be running on lower staff than usual with a slower dispatch times. Orders during this period will be dispatched between the 28th of January to the 6th of January. We appreciate your understandings as we navigate through the holiday period. Wish you a very Merry Christmas and a Happy New Year. We can’t wait to see you in the new year!
Free Shipping
We ship Mobility and Healthcare Equipment FREE of charge Australia wide to your desired location whether it be a home address, PO Box, business or facility address on a daily basis. We use numerous carrier services that provide a fast, safe and on-time delivery service. Some of these include Australia Post, Toll, Fastways and TNT.
How To Get Free Shipping
All of our products on our online store have free shipping automatically attached, you don’t have to select anything! Simply:
- Step #1: Choose the product(s) you’d like to purchase
- Step #2: Add them to your shopping cart
- Step #3: Complete the checkout process
- Step #4: We receive your order and ship your products to you for free
Express Shipping
We understand that in some circumstances you may require your products in a more timelier manner, which is where we can offer an Express Shipping service. Items that are sent using an Express Service can be delivered in a 1-2 day time frame once dispatched*. Please note extra charges apply
How To Organise Express Delivery
- Step #1: Choose the product(s) you’d like expressed out to you
- Step #2: Contact us and we’ll let you know how much express will be – Ph 1300 108 280
- Step #3: Happy to go with Express? We’ll place your order over the phone
- Step #4: We pack your order and send it with express
- Step #5: It’s delivered to you within 1-2 days
Delivery Times
We ship orders Australia wide using the quickest and most reliable delivery service Australia has to offer. Average delivery times from the date of dispatch are listed below:
Metropolitan
SA & VIC – 2-4 business days NSW & QLD – 3-5 business days WA & NT – 3-5 business days TAS & ACT – 3-5 business days
Rural Regions
SA & VIC – 3-6 business days NSW & QLD – 4-7 business days WA & NT – 4-7 business days TAS & ACT – 4-7 business days Please note, these estimations are based on carrier information. We see most orders being delivered within these time frames, on many occasions’ deliveries will arrive earlier than estimated. Please be aware, some delays can occur that are out of our control, if this happens, we work closely with the carrier to resolve the issue.